Delivery & Returns
How much will the delivery cost me?
Delivery of prints to anywhere in the UK is FREE.
International delivery outside of the UK is charged at a flat fee of £10.
What is the standard delivery method?
Any orders under £100 (A3 print) we post out First Class via Royal Mail.
For orders over £250 (A2 print) we post First Class recorded delivery via Royal Mail.
Which countries do we deliver to?
Delivery is free anywhere within the UK.
For all international orders (or anywhere in the solar system) a flat fee of £10 applies.
Please note that for all international deliveries customers are responsible for paying any import duties.
How long does it take normally for an order to arrive?
All packages are posted First Class via Royal Mail (standard or recorded delivery depending on the value of your order).
We aim to despatch all orders within 24 hours. If for any reason there is a delay with your order then we will notify you by email.
What is the returns policy?
You have 14 days from receipt of your goods to change your mind and return all or part of your order for a refund. Please contact us within the 14 days to notify us of your intent to return the items.
It is your responsibility to ensure the items are returned to us, so we advise that you send items by recorded delivery.
Items must be returned in the same pristine condition as they were received. If items are damaged Gallery Midnight reserve the right to refuse the refund.
PLEASE NOTE any personalised or commissioned orders are not eligible for a refund.
Does Gallery Midnight do Commissions?
Yes. Johny is happy to do commissioned work and can recreate any subject matter whether it be a family portrait, landscape of your favourite place or a particular memory.
All original commissions are individually priced. Please contact Johny for a quote.
Can I see examples of previous customer commissions?
Yes. Click here to view examples of customer commissions which are also available to purchase as limited edition prints.
Limited Edition Prints
Why are prints limited?
All prints are numbered and signed by Johny Midnight and printed on fine art paper.
Only 100 A2 and A3 prints are produced for each painting. Once the print run is finished there will be no more available – making them collectible and more valuable.
Can I choose what number print I purchase?
Yes you can if its still available.
Can prints be personalised?
Yes. You can add a personalised message for FREE. Some prints can also have additional characters added in for an additional fee.
Just contact us to discuss your requirements and we’ll see what we can do.
What forms of payment does Gallery Midnight accept?
Gallery Midnight accepts payment by Visa, Mastercard & Paypal via a secure Paypal website.
Are my payments secure?
All payments are made via a secure, encrypted PayPal website – so you can rest assured that payments are fully secure.
Can I pay via bank transfer?
Yes. Gallery Midnight offers you the option at Checkout to pay by BACS/bank transfer.
Full instructions and Gallery Midnight bank details are supplied when you have placed your order.
Orders will not be shipped until payment has been received. You will receive an email notification to confirm that payment has been received and the order has been shipped.
Information collected or received
Gallery Midnight may collect personally identifiable information, such as your name. Gallery Midnight may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Gallery Midnight. This information can include: your IP address browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Gallery Midnight website.
Collection and use of personal information
Gallery Midnight collects and uses your personal information to operate its website and deliver the services you have requested.
When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, delivery address, and credit card number. We will use this information to fulfil the order you place and to communicate with you about it.
Gallery Midnight uses your information for four purposes: (1) to fulfill the orders you place on the Site; (2) to answer any customer service inquiries that you may have; (3) to contact you about new Gallery Midnight products, services and events; (4) to understand the shopping habits of our customers to better serve them in the future.
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